My Cart

You have no items in your shopping cart.

 

FAQ (FREQUENTLY ASKED QUESTIONS)

How can I pay for my order?

We accept Paypal, VISA, Mastercard and AMEX. All prices are displayed and charged in Euro. 

 

I do not have a creditcard - is there any other way for me to pay online?

Yes, if you have a PayPal account you can pay online without a credit card. Also you can send check or postal order by post.


Is my payment information secure?

Yes we use Paypal to ensure your payment transactions are secure. 

 

Will you share my email with other companies?

No. ALIENBLUE does not sell, rent, or disclose our customers’ names, addresses, e-mail addresses, or other personal information with anyone.

 

How do I checkout?

There are 6 steps in the checkout process.

1. Checkout Method

 - You can choose to checkout as guest - then click CONTINUE (Note if you checkout as guest - you do not need to click LOGIN)

 - You can choose to register - then click CONTINUE

 - If you have previously registered you can choose to login with these details - then click LOGIN

 

2. Billing Information

- Please complete your Name, Billing Address, Email and Phone number carefully. We want to make sure you receive your purchases. If the billing address is the same as the shipping address - click CONTINUE

- You can also choose to have your products shipped to an another address (such as place of work). If you want this option click Ship to a Different Address - Click CONTINUE

 

3. Shipping Information

 - If your billing address and shipping address are the same you will go straight to step 4

 - If you want to ship to a different address put in the details here - then click CONTINUE

 

4. Shipping Method

 - To confirm cost of shipping - Click Continue

 

5. Payment Information

- Choose PAYPAL to pay by MasterCard, Visa, PayPal, or AMEX - Click CONTINUE

- Choose Check / Money Order if you want to post a check or postal order - Click CONTINUE

 

6. Order Review

 - You will see a summary of your order

- You can return to any step 1-5 to make amendments by clicking on the headings

- You can return to shopping by clicking EDIT YOUR CART

- You can proceed to checkout by clicking PLACE ORDER - You will now be directed to PAYPAL for your payment details if this was your chosen method of payment 

 

How will I know you received my order?

You will receive an automated email, confirming your order and supplying you with an order number. Make sure to check your junk mail if you have not received this mail, also you may need to clear some room in your inbox.

 

Why do I need to create an account?

You do not have to create an account to be able to purchase products online. You can purchase products as a guest. Please include your correct email so we can contact you to confirm your order status. If you decide to register,  it will make it easier for you on future purchases and as a regular customer .


How long will it take for my purchase to be delivered?

Shipping to Ireland usually takes 3-5 working days

Shipping to UK and Europe usually takes 5-7 working days

 

I could not find the answer to my question?

If you have any other questions, please send us an email to info@alienblue.ie